Introduction
The following privacy policy describes how we collect and use information about people in order to provide services to our members and to the public, when dealing with enquiries, and for our legitimate purposes.
Definitions
Personal information
Personal information is any information or opinion (including information or an opinion forming part of a database), whether true or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. An individual’s name, age, photograph, gender, contact details and financial/fundraising information are examples of personal information.
Sensitive information
Sensitive information is a special type of personal information, being any information or opinion about an individual’s health, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices or criminal record. There are additional restrictions on the collection, use and disclosure of sensitive information in the relevant laws.
Privacy policy
- Collection of personal information
1.1 We only collect personal information that is necessary for one or more of our functions or activities. Personal information is only collected lawfully and fairly, and not in an unreasonably intrusive way. We do not store any financial details such as credit card details nor do we share customer details with any 3rd parties. Photographs are used for publicity for events, but only with consent of the persons pictured. When you provide us with personal information in response to a request from us, for example when we are arranging an event, we will explain how the information will be used.
1.2 We generally collect personal information in order to carry out our charitable purposes, including providing services to the public. Information is also collected to keep volunteers, supporters, and participants informed about activities and events. When collecting relevant personal information, the identity of the collecting organisation, contact details, the purposes for which the information is required and to whom it will be provided will be clearly identified, together with any other matters required by the Data Protection (Jersey) Law 2018.
1.3 We generally collect personal information directly from the relevant individual or their authorised intermediaries. We will take reasonable steps to ensure that when information is collected from a third party the subject of the information has been made aware of this action.
1.4 In certain circumstances, we may collect sensitive information about individuals. For example, an individual may provide information on their health or disability. We only collect, use and disclose sensitive information with a person’s consent or otherwise in accordance with law.
1.5 Depending on your settings or the privacy policies for social media and messaging services like Facebook, WhatsApp or Twitter, you might give us permission to access information from those accounts or services.
- Use and disclosure of personal information
2.1 We generally limit our use and disclosure of personal information to the purpose for which it was collected and other related purposes that would be expected by the individual.
2.2 In special circumstances, we may also use and disclose personal information where it is otherwise allowed under the Data Protection (Jersey) Law 2018 (for example, in emergency situations when we need to check that everyone has evacuated a venue, or to call for medical assistance for a person who is unwell).
2.3 If we wish to use or disclose personal information in other circumstances, we will obtain the individual’s consent to do so.
2.4 Personal information may also be used to inform operators, volunteers, supporters and participants about Enable Jersey news, activities and events. Individuals who no longer wish to receive such promotional information may advise us using the contact details below. Our records will normally be amended within one working week.
2.5 Personal information may be shared with organisations or persons providing services for us. Each of these organisations and persons agrees to comply with this policy. We may also transfer personal information (including sensitive information) to the relevant venue and associated service providers for events (for example attendee details including relevant health information for events).
- Access, correction and deletion of personal information
3.1 An individual may request access to the personal information that we hold about them or request us to correct their personal information, or to stop processing their personal information using the contact details below. Requests to provide access to personal information will be dealt with as soon as possible within reason.
- Data quality
4.1 We will take reasonable steps to ensure that personal information we collect, use or discloses is accurate, complete and up-to-date.
- Security of personal information
5.1 We will take reasonable steps to ensure there are appropriate technical controls to protect the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure.
5.2 We will take reasonable steps to destroy or permanently de-identify personal information collected which is no longer required.
- Online privacy policy
6.1 We recognise and appreciate the importance of responsible handling of personal information collected through electronic means. This section outlines the way in which we handle personal information collected when an individual uses the websites under the domain name www.enablejersey.org or via our social media pages.
6.1.1 Collection of personal information
6.1.1.1 An individual may visit the websites without providing any personal information.
6.1.1.2 If an individual emails us through the website, the email may contain personal information about that individual (such as their name, mailing address or email address). Except as specifically provided below, we will treat personal information collected on the website in accordance with the general personal information management practices in this privacy policy.
6.1.2 Disclosure of personal information
6.1.2.1 We will not disclose personal information, obtained by email or the contact forms online, to third parties.
6.1.3 Links
6.1.3.1 We may, from time to time, include links on the websites to the websites of other organisations. We are not responsible for the privacy practices of these websites.
6.1.4 Website security
6.1.4.1 As with any internet transaction, the transmission of data over the internet is not completely secure. While we take reasonable steps to protect all the personal information in our possession that we have collected via the website contact forms in accordance with our general personal information management practices, we cannot guarantee the security of all data submitted to us over the internet.
- Complaints
7.1 Any individual who believes that we have not complied with this privacy policy with respect to the handling of their personal information should write to us using the contact details below. The letter should describe in detail the nature of the enquiry or the ways in which the individual believes that this policy has not been complied with. Please also send proof of identity
- Contact details
8.1 Any individual who has a question or complaint about how we handle their personal information or who wishes to access or correct the personal information that we hold about them should contact us on:
Phone: 01534 485740
Email: info@enablejersey.org
